Directing Flow

Jan 5, 2021

Introducing organizational change is a tricky business, especially when it involves new technology. Even seemingly innocuous changes to technology can have a far-reaching impact on your organization, disrupting the ways you work. Your initial vision of a smooth implementation, rapid adoption, and a high return on investment is easy to say, not so easy to achieve. For example, it is widely discussed that 70% of transformations fail.

The problem is not a technological one. There is no silver bullet that will untangle the mess that is your adoption of new technology, you also need to adopt new ways of working. The typical approach of applying a framework that worked elsewhere often fails. To create lasting change, we need to take a different approach and invite people over inflicting change on them. In turn, finding a path to a way of working that fits your people and teams.

With that many buzzwords in a sentence, this must be an important topic! Of course, we have an approach to help achieve this. Below I break down this approach that we’ve used to help organizations:

  • Get clarity on where to best invest your time
  • De-risk their program roadmaps
  • Determine how to realize the benefits from their technology investment

To achieve this, we focus on generating outcomes-focused roadmaps, creating visibility into how work is flowing, and identifying how to make continual improvement sustainable. What’s more, in the process we help the people in your organization create the passion and flow they need to sustain the transformation.



Read on...

Automating Governance

Nov 30, 2020

Governance is something of a dirty word. It often generates a visceral reaction in people, conjuring up images of red tape, bureaucracy and time-consuming audits. These are seen as roadblocks to progress, innovation and adoption of new ways of working. This is especially true when we are looking to accelerate the rate of change or delivery speed, such as commonly occurs when adopting DevOps or Agile practices.

Below, I will discuss why we have governance, how it gets applied and some immediate approaches you can look at to help change your ways of working.


Read on...

Metrics to help your team improve

Nov 19, 2020

Continuous improvement is at the heart of any agile approach. But where do we start? And how can we know that our improvement initiatives are moving the needle? This blog post expands on the ideas from what throughput can tell you about your team and provides some additional thoughts to help you truly embrace the following principle from the agile manifesto:

At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behaviour accordingly.

Well-designed metrics provide your team with insight into where to focus and look for improvement opportunities. They also provide you with a baseline, a measuring stick to assess any improvements.

In a previous post, I focused on what we can learn from a metric a simple as throughput. Here we take it a step further.

Read on...

Taking on your new VP role

May 17, 2020

Recently I was on a call chatting with a group of senior leaders and the topic of work life balance came up. More explicitly, how “now he seemed to have so much less time at the weekends”. Asking a few questions of the gentleman who brought this up identified that he had been newly promoted to a VP role.

Which got me thinking about the challenges as you move between roles in larger organizations. Expectations change as you move from an IC to manager to director to VP or above.

So I thought I’d jot down a few thoughts on the matter.


Read on...

Do I need a platform team?

Apr 27, 2020

Let’s talk about the elephant in the room. Most transformations do not deliver upon their intended results. Many of these transformations use sound agile methodologies, yet they fail to deliver on the expected results. DevOps came along and refocused the effort, but still, we run into difficulty with transformations stalling or even failing.

Current thinking puts the development (aka. delivery) team front and center in the transformation to rapidly enable the delivery of value to customers. For a team, they need to be able to have all the right skills and capabilities at the disposal so they can own their delivery processes. In complex environments with multiple architectural principles at play, this can be difficult to achieve. To cope with this, we create another team, the platform team, to enable the delivery team.

The question is, do I need a platform team?

Platform Team

Read on...