Musings about Digital Transformation

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Gino Marckx
February 5, 2021

The Greek philosopher Heraclitus was onto something when he said many years ago that

Change is the only constant

A saying as true today as it was for Heraclitus in Ancient Greece.

Today, businesses are impacted by change. Competitors introduce new capabilities or services, customers' loyalty shifts from brands towards value propositions, and new and exciting players disrupt the market altogether.

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As the world goes into lockdown due to COVID-19 and organizations are asking their employees to work from home, new problems arise. Not least of which being whether the organizations we work for can handle the implications of everybody suddenly working from home.

The majority of my work is predominantly done remotely with the exception being when I am directly involved in team coaching or running workshops. I’ve also worked with and coached international teams and can understand the difficulties it raises. This is not a new problem, but it is one that is certainly front of mind as we scramble to deal with this crisis. Not everybody will thrive in a home environment, and at the very least, there is a period of adjustment. First, we need the necessities of internet connection, workspace setup and ensuring they can access the organizational system they need. Beyond that, for those people who usually do not to work-from-home, how do you handle coaching your suddenly distributed teams?

So, wi...

Project vs Product

March 9, 2020

We talk about this a lot but do not always do a good job of explaining why it is so important. I would argue not understanding this difference and developing this mindset can cause your whole transformation to stall.

So what do we mean when we say project vs product and why is it so critical?

Read below for my thoughts on the topic.

Your organization is changing and undergoing transformation. You’ve rolled out Agile (Scrum and Kanban), you’ve scaled it (SAFe, LeSS, etc.) and even applied DevOps practices (you’re using Kubernetes right? Isn’t that DevOps?) Yet still, millions later, the purported value has yet to materialize.

So how come, after all this work, we still have not realized the value?

Despite all the evidence to the contrary, perhaps we are still stuck in old ways of thinking. Real transformation requires new ways of thinking about the problems and in the case of the examples above, have we really changed? (Kubernetes is an orchestration framework for containers and does not equate to having adopted DevOps).

With millions spent already, what are we missing?

You have an idea, a spark, concept of how your organization could do things better. Now all you need is to work out how. A typical pattern from here is:

  1. Realize you need more information or organizational buy-in

  2. Engage consultants to show you how

  3. Consultants leave

  4. You implement and realize all your goals!

Except step 4 so often doesn’t happen. You have the report, you’ve confirmed what you thought and have a solid plan, but at execution, everything goes wrong.

So what can you do to help your idea succeed once the consultants are gone?

Our role at Xodiac in helping organizations with their digital transformations is to create clarity and visibility. Especially as we believe in the importance of creating visibility as the first step in the transformation.

In fact, with seemingly every company undergoing a digital transformation, there are three main requests we are getting from our clients.

  1. Having had some initial success, how do I scale?

  2. What do I need to continue to grow?

  3. How do I know I’m on the right track to achieve my goals?

Below I’ll give an overview of what we’ve seen help with these three concerns and how visibility is so crucial to all of them.

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