Musings about Systems Thinking

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The team at the center

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Gino Marckx
October 13, 2023
Reading time: 4 min

When talking about agile practices, the distinction between projects and products often comes up. The idea is that the limited lifespan of projects tends to be pushed onto the delivery team, which leads to the team being assembled at the onset and dismantled when the project completes. Agile practitioners advocate for a product view, where teams are dedicated to a specific product and deliver incremental value at a regular cadence, across initiative lifespans. This usually works really well, and I too favour a similar way of working in most cases. However, I have recently seen various examples of this idea being misinterpreted, which creates a situation in which teams struggle, largely due to their setup.

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What's the fuss about autonomy?

November 23, 2022
Reading time: 3 min

It’s one of those words that come back over and over again in context of modern delivery approaches and organizational structures. The word seems common enough to mean approximately the same in people’s minds, however I have found that it is often confused for something else. According to Merriamm-Webster, autonomy is the quality or state of being self-governing. This distinguishes it from the term empowerment, which is the state of being empowered to do something. In other words, autonomy is an internal property - it comes from within -, while empowerment comes from someone’s approval.

Autonomous teams make their own decisions, they do it based on their objectives and all the relevant information they have available about the world around them. Empowered teams also are told to do exactly that. However, the scope of their decision making power - sometimes explicit, more often implicit - limits their autonomy significantly and can even shrink should a decision be made that does not align...

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Letting go to lead

May 31, 2021
Reading time: 4 min

Whenever the weather allows for it, we like to eat outside. At dinner time in our little courtyard in the city of Toronto, mother nature treated us to a beautiful scene. A few days later it turned into an invaluable lesson...

Two doves and a chick

A mourning dove landed on the fence, looking us straight in the eye. "What a wonderful sight," I thought, "I bet it's eyeing something on our plate." Without breaking the line of sight, the dove flew over to the side of the deck, even closer, testing the boundaries of its comfort zone.

"Roocoo! Roocoo!" A few minutes later mommy dove arrives, a little chick trailing inches behind her. The family reunited, they waggled to an open space a bit further away, while we watched the scene unfold at a safe distance. By now we realized that daddy had scouted the environment, checking our reactions to his proximity. He must have considered us safe, the little one would not be harmed.

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To our surprise, the adults took off, leaving the little one alone. Stunne...

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Whenever there is a product for a customer, there is a value stream.

-John Shook and Mark Rother, Learning to See

Creating more value for customers is a core business strategy. With more technologies being developed, companies have been optimizing their software delivery to get the best value out of their products or services. Instead of focusing on individual functions, companies are now developing an interest in the end-to-end value chain. Software development is no longer just the business of IT departments. Company leaders and management are taking an active role in making sure that the software delivery process is driving value to the business. In a way, every organization has become a software company. 

Unfortunately, even after investing considerable time and resources on IT transformations, companies still experience misalignment in business vision, strategies, and goals. While they may have implemented new ways of working, such as Agile and DevOps, there is often a disconnect bet...

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